Refund Policy

Contact – sales@powertoolshop.nz or Simon@powertoolshop.nz

Telephone sales using Visa or MasterCard over the phone can be done as well as a delivery.

Please call and talk to one of our sales staff.

Warranties and Returns:

PowerTool Shop South Auckland will repair or replace your product in accordance with manufacturer’s warranty policy or at our discretion, in the case of damaged or faulty goods. We are Warranty and service agents for Bosch Makita, Paslode amongst others Brands. We can also direct you to your nearest warranty agent in your home town or city.

In the case that you do not want the product supplied we reserve the right to refuse a refund, if you have just changed your mind. Please read all the information on products and warranties that the manufacturers supply and ask us any questions if you are unsure.

The Powertoolshop South Auckland aim is to achieve for 100% customer satisfaction. If by any chance you are not satisfied please contact us immediately, so that any Faulty or damaged goods can be sorted out.